10-27-2008 01:25 AM - edited 03-06-2019 02:09 AM
Hello,
Let me throw in this question,i have this 3845 router that is still fairly new and it having fan problems-i thought it was clogged up by dust so i went blowing all the dust out of it but this fan problems just keep coming,how can i resolve this:
10:49:39.102 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error reported.
010269: Oct 27 10:49:59.101 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010270: Oct 27 10:50:19.101 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010271: Oct 27 10:50:39.100 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010272: Oct 27 10:50:59.099 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010273: Oct 27 10:51:19.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010274: Oct 27 10:51:39.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010275: Oct 27 10:51:59.097 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010276: Oct 27 10:52:19.096 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010277: Oct 27 10:52:39.099 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010278: Oct 27 10:52:59.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010279: Oct 27 10:53:19.098 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
010280: Oct 27 10:53:39.097 EAT: %FAN-3-FAN_FAILED: Fan 3 had a rotation error r
eported.
any ideas how this can be resolved?
Please help
10-27-2008 02:41 AM
If the router is still under warranty I would suggest RMA'ing it (Return Material Authorization).
This definately sounds like a hardware issue which you should get fixed.
More instructions here:
http://www.cisco.com/en/US/docs/routers/7200/troubleshooting/return_material_authorization/3582.html
10-27-2008 03:51 AM
Or, if you have a support contract, get someone to repair it.
10-27-2008 04:13 AM
You will probably have to RMA the chassis back to cisco , hopefully you have a contract or is unser warranty . There is something wrong with the fans , even if its still spinning it is probably drawing too much current and thats whats giving you the error message . Generally I do not believe they replace just the fan on smaller routers like those but I could be wrong haven't had to rma many of those.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: