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Some Phone's 1 hour behind

damrut5763
Level 1
Level 1

‎10-27-2008 05:46 AM - last edited on ‎03-25-2019 06:57 PM by Community Manager

Hello I have a problem were half my phones are showing an hour behind eventhough all all my callmanagers have the right time. I tried rebooting some of the phones to no avail can someone please help me.

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4 Replies 4

tredgrove
Level 1
Level 1

‎10-27-2008 04:53 PM

Are the phones that show different times in a different device pool to the others? each pool has its own date/time group. Just run through some base checks from this link.

http://www.cisco.biz/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmcfg/b02dtgrp.html

post outcome. good luck.

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mikram
Level 4
Level 4

‎10-28-2008 06:03 AM

Also, please do check NTP is configured properly.

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damrut5763
Level 1
Level 1
In response to mikram

‎10-28-2008 06:30 AM

Thanks for the assistance i uncheck daylight saving time and manual set the time on the server and it resolve the issue.

0 Helpful

slongewa
Level 1
Level 1

‎11-12-2008 06:01 PM

You may also want to check the firmware on the phones. Only the newest versions of the firmware will support the most recent changes to Daylight savings time. I have a feeling you'll have the same issue when Daylight savings time starts again if you don't take a look into it.

HTH,

Steve

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