CME AA not working

kennis1977 · ‎10-27-2008

Hi there,

I want to get a simple welcomemessage from my cme aa.

However i build it like the config attached but you don't hear anything..

Can anybody help me?

application

service aa flash:app-b-acd-aa-2.1.2.2.tcl

paramspace english index 0

paramspace english location flash:

param handoff-string aa

paramspace english prefix en

param welcom-prompt en_bacd_welcome.au

param aa-pilot 2040

!

dial-peer voice 2040 voip

destination-pattern 2040

session target ipv4:1.1.1.1

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

!

dial-peer voice 2041 voip

service aa

incoming called-number 2040

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

!

don-sullivan · ‎10-28-2008

The .tcl scripts for rotuers are very specific with their use of variables and filenames.

param welcom-prompt en_bacd_welcome.au

Please start with the above. Make sure within the AA configuration it states.

param welcome-prompt _bacd_welcome.au

Next you have to have a dial-peer configured to use the script. Your above configuration states when dialing ext 2040 have ip address 1.1.1.1 answer the call. You should have a command within the dial-peer for the script to process it. For example.

dial-peer voice 2040 pots

service aa

incoming called-number 2040

metalium2007 · ‎10-28-2008

if the script is to process an incoming voip call you should not use a pots dial-peer like stated.

Is the script for an incoming voip or pstn call?

Rgds,

Met.

(then check the parameter like Don said and also check/try:

service aa flash:app-b-acd-aa-2.1.2.2.tcl

i'm using and working like this:

service aa flash://app-b-acd-aa-2.1.2.2.tcl

CMEs sometimemes are weird with paths.)

kennis1977 · ‎10-29-2008

Ok...im going to try that...

i keep you guys up to date...

Thanks for your reply...

kennis1977 · ‎10-31-2008

The script is for an incmoing pstn call by the way...

metalium2007 · ‎10-31-2008

Ken,

If its an incoming pstn call, try one dial-peer pots:

dial-peer voice 2041 pots

service aa

incoming called-number

port

So that the number matches the script!

hth,

Met.

kennis1977 · ‎10-31-2008

What i have is an analog pstn line,and i use a connection plar opx 2040 on my voice-port.

so what will be the best config to use in this case..?

Should i use a dial-peer pots or voip..?

and do i need a session-target ipv4 command?

or only a service aa ?

Can you give me a small config on how you should configure this situation.?

Thanks again..

metalium2007 · ‎10-31-2008

2040 is the extension that you need to default to when call is answered by the script (option 0 operator, i think).

1. Make the script grab the incoming call;

2. Default operator extension to 2040;

hth,

Met.