RME 4.2 Syslog Collection Failure network.pl FAIL

Unanswered Question
Oct 27th, 2008

refer to TAC 609910471. Syslog is collecting for only one device. in Common_Services>Admin>Collect_Server_Info results of Self-Test show network.pl (Name: loopback) FAIL status, all other elements PASS(ed).

I have this problem too.
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Joe Clarke Mon, 10/27/2008 - 12:40

This case doesn't appear to have anything to do with syslog or LMS. However, if you already have a service request open, you should continue to work through the issue with your engineer.

DOUG REISS Mon, 10/27/2008 - 13:13

Agreed to continue working with engineer. As we use LMS 3.1 and syslog messages are (were) being collected yet failed to display in Report Generator, except for one device, I must disagree with the appearance presented. Found that Syslog Collector was NOT "subscribed" a short while ago, while it did display "subscribed" earlier today, and messages are now displaying in Report Generator (will update ticket) however, Self-Test still shows "network.pl" file in "FAIL" status.

Joe Clarke Mon, 10/27/2008 - 13:16

A network.pl failure means that nslookup cannot be used to lookup the server's hostname or localhost. This may not be a real problem. I typically don't use selftest for anything.

DOUG REISS Mon, 10/27/2008 - 14:24

Thanks, Joe. I've relayed this to the technician working the case. Hopefully, in the A.M. I'll find many more devices added in to the output results of the Report Generator for Syslog.


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