Why do I always need to restart Tomcat?

Unanswered Question
Oct 27th, 2008
User Badges:

Since my upgrade to 6.12 (from 4.x), I've been constantly having to either restrat the Tomcat service or reboot the whole server. I need to do this because the ccmadmin page only gived me a screen full of java jiberish. Is there a patch or update that I'm missing?


I'm running 6.1.2.1001-4 on a two node cluster.


--Patrick

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
gogasca Mon, 10/27/2008 - 23:03
User Badges:
  • Green, 3000 points or more

Can you upload an screenshot

When you run:

utils diagnose module tomcat

any errors?

What the status of Tomcat when that is failing?

Any alarm in RTMT?

I would open a TAC case with use.

So we can diagnose Tomcat|server.


Thanks

hypnotoad Tue, 10/28/2008 - 17:54
User Badges:

I just ran 'utils diagnose module tomcat' and it passed.


I'm attaching a screenshot.


It hasn't happened today but I will run the command again when it fails.


I do have a case open. We're waiting for it to fail to the TAC engineer can hop on a take a look.


--Patrick



tanmaydevare Sun, 11/23/2008 - 05:43
User Badges:

Hi Patrick,


Can you update regarding latest status on this?


We are also facing exact issue.


-> Tanmay

hypnotoad Tue, 11/25/2008 - 11:33
User Badges:

We still have a TAC case open. Cisco says that there is a memory leak. The case has been in Cisco Pending state for a couple of weeks now. The last thing done was to disable IPMA. That has helped my imediate issue. We do not use IPMA do it wasn't missed.


--Patrick

d.marsh Thu, 03/26/2009 - 01:38
User Badges:

Hi Patrick


Did you ever get this sorted out?


Cheers

dave



hypnotoad Thu, 03/26/2009 - 08:02
User Badges:

Yes I did. It was not Tomcat after all. It was IPMA. We don't use it so it was disabled and the problems went away.


Cisco TAC told me that they rarely have issues with Tomcat. It is typically a service that used Tomcat that causes the problem.


--Patrick


d.marsh Thu, 03/26/2009 - 08:05
User Badges:

Thanks for that I will turn that off and see what happens!


Cheers

Dave

Actions

This Discussion