UCCX 5.0.2 HA failing to backup

Unanswered Question
Oct 28th, 2008

Hi guys,

I'm trying to backup the contact center locally to a shared folder.

Here is the error I am receiving:

ArchivingFailureEvent id=440, archiveId=CRS_1225203302475_, errorCode=ARCHIVE_CREATION_ERROR, statusMessage=tar failed with error code: 2, cmd: Tar.exe -c --atime-preserve -f "\\<IP>\UCCXBackup\Backup10-28-08#17-15.tar" \\STI\\Backup, refer to the MCVD logfiles for more details

com.cisco.archive.impl.ArchiveFailureException: ArchivingFailureEvent id=440, archiveId=CRS_1225203302475_, errorCode=ARCHIVE_CREATION_ERROR, statusMessage=tar failed with error code: 2, cmd: Tar.exe -c --atime-preserve -f "\\<IP>\UCCXBackup\Backup10-28-08#17-15.tar" \\STI\\Backup

This is the error I found in the MCVD log:

55080: Oct 28 17:19:18.223 GMT+300 %MCVD-BOOTSTRAP_MGR-7-UNK:transction manager uuid = b61e93ab-5a5e-4067-9908-36ecb1f1bbd7

55081: Oct 28 17:19:18.238 GMT+300 %MCVD-LIB_JINI-3-TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx4193927297481356709_b61e93ab-5a5e-4067-9908-36ecb1f1bbd7.old .:Undefined mnemonic 'TxLogger-cleanUpOldFiles: failed to delete an old file c:\Program Files\wfavvid\BSTxState\Tx4193927297481356709_b61e93ab-5a5e-4067-9908-36ecb1f1bbd7.old .'

55082: Oct 28 17:19:18.238 GMT+300 %MCVD-BOOTSTRAP_MGR-7-UNK:ClusterProfileInfo::Successfully copied profile.ini to profile.ini.bak

55083: Oct 28 17:19:18.238 GMT+300 %MCVD-BOOTSTRAP_MGR-7-UNK:^^^^ BootstrapServiceImpl:: finish committing!

55084: Oct 28 17:19:18.238 GMT+300 %MCVD-BOOTSTRAP_MGR-7-UNK: com.cisco.bootstrap.impl.adaptor.JiniClient.execAsSubjectTrans:642@Thread-1546: **** commit done. ****

55085: Oct 28 17:19:18.238 GMT+300 %MCVD-BOOTSTRAP_MGR-7-UNK:AdaptorMsgProcessor: Sent : { STORE_RECORD_CONF[length=-1,invokeId=955] to Socket[addr=10.100.100.51,port=,localport=990] }

55086: Oct 28 17:19:18.238 GMT+300 %MCVD-BOOTSTRAP_MGR-7-UNK:AdaptorMsgProcessor : finish processing messageslength=801,invokeId=955

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
jsivulka Mon, 11/03/2008 - 12:19

The error " %MCVD-BOOTSTRAP_MGR-7-UNK:transction manager uuid " means - After Config object replace() operation aborted, the READ lock on the Config object is not got released. That caused the subsequent operation failed. Try the bug id CSCsh84808.

Actions

This Discussion