10-29-2008 02:39 AM
After I upgrade Campus Manager to 4.0.12, the CiscoWorksUserTrackingUtility filed to connect as the below message:
(Failed to get user Information from server, Please check if the server is up and the configured user has privileges to access this information)
But I can query via IE portal.
10-29-2008 09:49 AM
How do you have the utility configured?
11-01-2008 11:43 PM
Thanks Jclarke
The configration of the utiltiy on Pc isn't change.
The problem is solved after rebooting the CaMpus server.
Best regards
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