CDR files with read-only selected.

odinhuodin · ‎10-29-2008

Greetings,

someone could help me with this question?

What the cause of the CDR tickets are generated with the property READ ONLY? My billing software generates logs of warning when that property is selected.

Each ticket that is generated, is also generated a log, and sometimes is necessary to clear those logs.

Info:

Cisco Unified CallManager System version: 4.2 (3) sr2b

Cisco Unified CallManager Administration version: 4.2 (2)

Cisco Unified CallManager Installation ID: 4.2 (3) sr2b

The Cisco Unified CallManager System version: 4.2 (3) sr2b

Cisco Unified CallManager Administration version: 4.2 (2)

Cisco Unified CallManager Installation ID: 4.2 (3) sr2b

OS Image 2000.4.4

OS SR 2000.4.4aSR7

Thx

irisrios · ‎11-04-2008

Are you using any third party billing software? If so which is the 3rd party billing software you are using?

Some third-party billing software fails to gather the Call Detail Record (CDR) data to generate billing reports. CDR data is written to the C:\Program Files\Cisco\CallDetails\BAD directory.