Device In DFM Still In Learning State

Answered Question
Oct 29th, 2008
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All,

I added a device to DFM for the first time yesterday. When I added it the device was in a learning state. When I came in this morning to check the status it is still in the learning state. Does anyone know if this is normal?

Correct Answer by lotmueller about 8 years 4 months ago

Hi,


are you running the system on a windows-server.

There are known-problems with .Net2.0 SP 1 Software.


CSCsm04957 Devices stuck at 10%


Conditions:

This will occur after the Microsoft .NET 2.0 SP1 package is installed.

Workaround:

Uninstall the .NET 2.0 SP1 package, then restart dmgtd.


Also, please check your DNS-Resolution, DFM has several problems with Forward/Reverse-DNS-Resolution errors.


Hope this helps

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Correct Answer
lotmueller Wed, 10/29/2008 - 06:06
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Hi,


are you running the system on a windows-server.

There are known-problems with .Net2.0 SP 1 Software.


CSCsm04957 Devices stuck at 10%


Conditions:

This will occur after the Microsoft .NET 2.0 SP1 package is installed.

Workaround:

Uninstall the .NET 2.0 SP1 package, then restart dmgtd.


Also, please check your DNS-Resolution, DFM has several problems with Forward/Reverse-DNS-Resolution errors.


Hope this helps

mrashby Wed, 10/29/2008 - 06:39
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Yes I am running it on a Windows box that has Microsoft .NET 2.0 SP1 installed. I will uninstall the patch and see what I get.

mrashby Wed, 10/29/2008 - 10:04
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I uninstalled the MS Patch and restarted the services for CW and that did the trick. Thanks.



Mario

Joe Clarke Wed, 10/29/2008 - 10:09
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The better solution is to upgrade to LMS 3.0.1 then DFM 3.0.4 where this bug (and another learning bug) is fixed.

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