Calls getting dropped at Agents phone

Unanswered Question
Oct 29th, 2008

After answering the call by agents, the call gets dropped. During the time there is no voice hearing from the customer end. This is happening randomly at each agent.

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Overall Rating: 0 (0 ratings)
mikram Wed, 10/29/2008 - 07:47

What version of CUCM and is it IPCCX or ICM? Do you have enough licenses installed.


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