10-29-2008 05:40 AM - edited 03-15-2019 02:13 PM
After answering the call by agents, the call gets dropped. During the time there is no voice hearing from the customer end. This is happening randomly at each agent.
10-29-2008 07:47 AM
What version of CUCM and is it IPCCX or ICM? Do you have enough licenses installed.
10-29-2008 08:04 AM
CUCM - ver 6.0
ICM - ver 7.2
Yes I have enough licenses.
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