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retreiving username and caller id from ucm in uccx 5

mfriedmann
Level 1
Level 1

Has anyone been able to retrieve both username and CLID from UCM 6 into the CAD of uccx 5?

1 Reply 1

sbilgi
Level 5
Level 5

I don't think you can not retreive username from ucm because UDP Profiles and Phones have to be assigned/associated with the RmCm "Application User".