Hunt groups?

Unanswered Question
Oct 30th, 2008

Setting up hunt groups in callmanager. I am used to a siemens setup, in that when a HG is dialed it will keep cycling through until picked up. in CM it seems to hit each member once, then disconnect. it is circular with rule of try next member but not next group. Just trying to verify that is correct.


Thank you.

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Rob Huffman Thu, 10/30/2008 - 07:05

Hi Stanley,


That is working as expected. You can however set up a second Line Group that contains the same DN's/Members and link this second Group in the Hunt List.


Switch the rule on the first Line Group to, Try next Member;then try next Group in Hunt List


This will then cycle through the members a second time (I just tested this out in our lab) :)


Hope this helps!

Rob

Rob Huffman Thu, 10/30/2008 - 07:29

Hi Stanley,


You are most welcome! Glad to be of some help.


Cheers!

Rob

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