Some of our admins are using window 2008 server and they don't have access to the directory option when using their softphones. The first 3 options (Missed, Received, Placed Calls) are available but not the "Personal Directory". Please note everything works fine for those using XP version of the windows. We are using the latest CIPC software and the CCM 5.1. Has someone faced this issue? If so, could you please share the solution?