Outgoing Calls Rejected from Telco...

Unanswered Question
Oct 30th, 2008

Recent installation of UCM 6.1 BE. An SE updated the Internal Caller ID/ASCII Name display and it is resulting in calls being rejected from the Telco on the PRI. The error is something like "Rejected. Service not Subscribed" In the ISDN q931 call setup it appears to be sending the Caller's Name from the Internal Caller ID/ASCII Name display. Remove it and the calls succeed. I'm assuming this is either a bug or a system parameter that's causing this. Anyone with info please share ...

Thanks,

Brian

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Brian Carscadden Thu, 10/30/2008 - 10:00

Ok ... that was quick. We found the SE had enabled "Send Calling Name In Facility IE" on the gateway.

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