IPIVR ports usage by Place call

ra_jeshkalra_2 · ‎10-31-2008

Hi,

I am aware IVR ports are used for inbound call to IPIVR>

1)Are the IPIVR ports also used for outbound call initiated by the IVR script(place call function), where the script makes an out call and plays a prompt and then disconnects.

2)Is there anyway we can monitor on CRS server real time, how many IVR ports are being used?

Thanks

Chad Stachowicz · ‎10-31-2008

1.) Yes you will also use a IVR Port for an outbound call. Anytime that IVR is playing to a user its using a port.

2.) I believe you can see this under perfmon actually :)

HTH, please rate useful posts

Chad