Unity Connection won't allow a user to login to their VM box.

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Oct 31st, 2008
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We're using Unity Connection with SCCP integration to CCM 6.1. Everything seems fine in regards to the integration piece, however users are unable to login to their voicemail box and callers cannot leave messages. When a user dials the VM pilot they get a generic Unity Connection autoattendant and if you dial an extension from an AA the phone will ring but when you are transferred to VM after the CFNA timeout you get the same generic AA. Is there a setting on the users that I am missing? They are all imported in from the CallManager. Any help is appreciated.

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bascheew Wed, 11/05/2008 - 06:34
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Silly me, the CFNA and CFB Calling Search Spaces were set to the wrong CSS!

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