Does BLF is supported in CM4.3

Unanswered Question
Nov 2nd, 2008

Dear all,

I have a CM 4.3 and there is a secretary that want to know the status of her manager before transfering calls to him. i know that BLF addresses this issue, and i did it before using the presence feature in CM 6. can i make this jsut like the presence feature in CM6 as i know this feature is only supported starting from CM5 and later.

so how could i acheive this target with BLF in CM4.3??


I have this problem too.
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Jaime Valencia Sun, 11/02/2008 - 15:34

actually you're both wrong about the versions. CUCM 5.X does not have BLF.

BLF was introduced in CCM 4.2 and since 5.X is based on 4.1 it's not there.

BLF can be found on CCM 4.2(x), CUCM 6.x/7.x.

only those have BLF and the behavior from 4.2 with linux appliances is not the same. 4.2 uses BLF exclusively for directed call park monitoring and not to monitor other lines.

the only way to achieve what you want is to use shared lines, IPMA or AC



if this helps, please rate

Chris Deren Sun, 11/02/2008 - 16:30

I have to side with Piotr here as BLF is available in CM 5.X and on.

BLF was introduced with CM 5.0 and was never part of CM 4.2, perhaps you are confused with Directed Call Park feature as sometime it's refered as Directed call park BLF, however true ability to configure phone button as BLF line is avaialble in CM 5/6/7.



ahmed-hassan1110 Mon, 11/03/2008 - 01:09

thanks to all of you java and Chris, actually i was confused with the BLF in CM4.3, but now i understanded that BLF is used in a different manner in CM4.3 than its use in the presence feature which is supported starting from CM5.thanks again for your attention.


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