11-04-2008 06:15 AM - edited 03-14-2019 03:10 AM
We have a Standalone Gateway and CVP server. Inbound calls are sent to CVP server where the user can Zero out to customer service but the call transfer back through the gateway is not working.
Outbound Dial-Peer setup as follows:
dial-peer voice 801 pots
destination-pattern 91..........
direct-inward-dial
port 0/0/0:23
forward-digits 11
During troubleshooting I defined the Gateway in Call Manager and was able to make outbound calls using the dial-peer above from an IP Phone so I know the circuit is ok. Also, we can make CVP transfers work if we send the calls to CallManager via the gateway but the intent was not to rely on CallManager at all.
Any ideas?
11-04-2008 10:43 AM
Are you doing a 2 x B-channel transfer?
Regards,
Geoff
11-04-2008 10:49 AM
Initially we were just doing a VXML transfer. At this point we resolved that issue which was related to the dial string containing invalid characters (e.g. 555-1212 instead of 5551212).
Now we are trying to get the 2 x B-channel transfer working. Any gotchas with that?
Thanks
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: