MDS 9124 rebooted...

kiran.sn · ‎11-04-2008

MDS switch rebooted with the following FATAL error.

show system reset-reason

Reason: Reset Requested due to Fatal Module Error

Service: OHMS daemon

Version: 3.1(2)

show module internal exceptionlog

exception information --- exception instance 1 ----

Module Slot Number: 1

Device Id : 0

Device Name : undef

Device Errorcode : 0x4073001d

Device ID : 07 (0x07)

Device Instance : 48 (0x30)

Dev Type (HW/SW) : 00 (0x00)

ErrNum (devInfo) : 29 (0x1d)

System Errorcode : 0x4073002a System Health failure

Error Type : FATAL error

PhyPortLayer : Management

Port(s) Affected : 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24

Error Description :

DSAP : 0 (0x0)

UUID : 0 (0x0)

Any input please..

KevinBeaulieu · ‎11-06-2008

How long was the switch up before it reset?

kiran.sn · ‎11-07-2008

I am not sure about how long the switch was ON but as I remember, it was a new setup. So uptime can not be more that 2-3 Months.

KevinBeaulieu · ‎11-10-2008

Ok. It doesn't sound like the 497 day issue. Were there any core files or anything else in the logs? Was a case opened with Cisco support?

KevinBeaulieu · ‎11-10-2008

Also as this is Gen 2 switch, it doesn't sound like the know OHMS bug either. I'd recommend a case with Cisco support.