HTTP (get, send) HELP!!! IPIVR

cherilynn1030 · ‎11-04-2008

using IP IVR 4.0

Trying to use a script, which prompts callers for account number. Store that info as a variable. Need to attach it to the end of an http address... (eg.. "http://XXXmainframe:1111/AAA/XXESP?number=xxxxxxx") Then we need to get the response back via web browswer, and gather the 12 variables (which are separated by an & )...then return to ICM for call handling

Can't get script to work. AT ALL. Frustrated, and can't seem to get anything to work right.

ANY ideas are much appreciated at this point!!!!

sferland · ‎11-04-2008

Check this great post here:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40.2cc13799

That will explain you how to write a custom class in order to do what you want.

cherilynn1030 · ‎11-05-2008

We are going to go to VXML instead.

I'm still curious if anyone has been able to acheive results with the HTTP steps however...

ra_jeshkalra_2 · ‎11-05-2008

Hi Cherilynn,

Can you give more details, pls.

thanks