I have a user that is unable to schedule reports and have them auto print from CRS.
This appears to be local to their machine and I haven't been able to track down the cause as of yet.
When I login to CRS using their username and PW from my laptop, I am able to schedule and print to the same HP LJ 9050 with no issues. Both of us are admins on our respective machines. CiscoHistRprtUser is also listed as an admin on both machine.
Here is the CiscoSCH.logs:
70 INFORMATIONAL Nov 05 2008|10:00:43 Authenticate [email protected] user on Application Server 10.10.83.7
71 ERROR Nov 05 2008|10:00:44 user:10.10.83.7 validation at CRS Server (null) failed,Response returned is emtpy
72 ERROR Nov 05 2008|10:00:44 Authentication of user failed on server 10.10.83.7
74 ERROR Nov 05 2008|10:00:44 Scheduler ICD_Agent_Detail_Table_en_US failed, during authentication of user [email protected]
50 INFORMATIONAL Nov 05 2008|09:00:25 User [email protected] authenticated on Server 10.10.83.7
51 WARNING Nov 05 2008|09:00:25 schedule cluster info received as before.
52 INFORMATIONAL Nov 05 2008|09:00:27 Thread JobInvokerThread4_11\05\2008,09:00:21 - succesffully created ReportExport object
53 INFORMATIONAL Nov 05 2008|09:00:27 CurrentSchedules "ICD_Agent_Call_Summary_Table_en_US11052008:08:41" DAILY job is started on 11/05/2008 09:00:27
54 INFORMATIONAL Nov 05 2008|09:00:55 Current Scheduled ICD_Agent_Call_Summary_Table_en_US11052008:08:41 job is completed on 11_05_2008,09:00:55
55 INFORMATIONAL Nov 05 2008|09:00:55 CalculateDailyNextRunTime, Daily,Job= ICD_Agent_Call_Summary_Table_en_US11\05\2008,08:41:19, Current NextRunTime = 11\05\2008,09:00:00
56 INFORMATIONAL Nov 05 2008|09:00:55 JobInvokerThread4_11\05\2008,09:00:21,CDNRT,Job = ICD_Agent_Call_Summary_Table_en_US11\05\2008,08:41:19,Daily, complete ,NextRunTime = 11\06\2008,09:00:00
57 INFORMATIONAL Nov 05 2008|09:00:55 JobInvokerThread4_11\05\2008,09:00:21 thread: ICD_Agent_Call_Summary_Table_en_US11\05\2008,08:41:19 Job Next Runtime updation
Running: IPCC CCX Premium 5.0(2)SR01_Build053
Historical Reports: 5.0 (2.4)