I have entered CCX licensing hell.
Our customer had a co-resident 4.04 Enh pilot, which was originally a 3.0 configuration. In following the install document I uninstalled CRS of the CallManager, installed a new copy of CRS on a separate server, I tried to install a ZIP file of the licenses. I have the original Version 3, 5 agents Enh license, and the 3 to 4 upgrade license. This license ZIP would not work, so in desperation I installed a pilot 5 agent Std license which worked.
Any ideas on how I get the correct licenses back on the new box. To add to the misery the customer has purchased a Enh to Pre upgrade but it is version 5 as version 4 is EOL so I can not use it.