Call Forward Unregistered Bug 6.12

Unanswered Question

I have a customer with a Central CCM 6.12 with 10 remote sites. On the setting on these remote phones for Call Forward unregistered I put in a extension that is a call handler in Unity,which plays a meesage that there is a problem please be patient. Then Unity transfers the call to a translation pattern that contains the remote location's main telephone #. This all worked great up until I upgraded to CCM 6.12 from 6.11. The issue now is that the call goes directly to the person's VM instead of the specific Call Handler - The issue watching Call Viewer is CCM as sending the call to Unity as CF No Answer.

I was wondering if anyone else has run across this bug or cavaet.


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion