I have a DID coming in on an FXO port which forwards to a CTI route point that forwards to a call handler in Unity. When the number is dialed it takes about 5 or 6 rings for the AA to answer. Is there a way to have this answer immediately?
Check the Port Status Monitor at the time of the call to see if the ports are idle or if all of them are busy. I recommend you to reset the ports in case they are hanging.
Actually, I figured it out. I had caller id configured on the FXO ports to ring 4 times.
I removed that and all is well.
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