Hi All, I have an odd problem I have a two users that are complaining of receiving calls and the call cuts off or they cannot here the person on the other end but, the other end can here them. This happens sporadically and on only two phones (7940's) out of about 60 IP phones. We are using CallManager 4.1, a friend of mine which has more experience than I mentioned that it could be asynchronous routing between this location and the gateway that hands off to our PRI. He reccommend trying to do a traceroute from each direction.
Has anyone had any similar issues to this and routing and traceroute would that help investing more time in that direction?