Tcl Script not able to regester the parameter

lal.mohammad · ‎11-06-2008

Hi I am not able to make the TCL script work, when i execute the command

WI(config-app-param)# param operator ?

Warning: parameter operator has not been registered under aa namespace

WORD Value for the parameter

How do i register the parameter?

When I dial the number from the PSTN it plays the TCl script but it does not land on the operator as it has not been registered.

Please help on this

don-sullivan · ‎11-06-2008

Operator isn't defined by a specific operator parameter. The operator is defined by the highest pilot number within a hunt-group.

For example.

ephone-hunt 1 sequential

desc service

pilot 5555

list ****

ephone-hunt 1 sequential

desc operator

pilot 5556

list ****

Just be certain your number for the operator is configured within the script. ie.

param aa-hunt0 5556

lal.mohammad · ‎11-06-2008

Hi don,

the configuration on the router is

application

service aa flash:its-CISCO.2.0.1.0.tcl

paramspace english index 1

paramspace english language en

param operator 2006

paramspace english location flash:

paramspace english prefix en

param aa-pilot 2006

dial peer voice 1 pots

service aa

destination-pattern .T

when i call from the PSTN it plays the IVR but it does not land on the operator number which is 2006, even it does not take the extension provided during the IVR.

when i execute the command i get the warning message i dont know how to solve that.

(config-app-param)# param operator 2006

Warning: parameter operator has not been registered under aa namespace

IOS version..c2800nm-spservicesk9-mz.124-3i.bin

plese help on this

don-sullivan · ‎11-07-2008

First you should upgrade to the latest script. The latest script being app-b-acd-aa-2.1.2.2.

Do you want all calls to pass to the operator? Will you queue calls if a group or person is busy?