Using wrong Dial-Peer Destination-Pattern problem

Unanswered Question

Howdy - I'm troubleshooting a dial-peer problem with a CME system in Singapore. If users dial any toll-free 800 number the wrong dial-peer is used and the number is truncated to match the shorter number-pattern, which of course fails. The number I am dialling in Singapore is 8001204416 (Verizon Audio Conferencing) and it is prefixed with '9' for an external line. All other numbers, including 1800 numbers, work fine (correct dial-peer is used). The correct dial-peer for this number is 2102 (see below), but for some reason this is skipped in preference for dial-peer 2109. I've read through some other posts here looking for any tips or commands/debugs that might help me figure out what is going wrong, but so far I've not had any joy - any hints would be greatly appreciated.

(See attached sho Dial Plan number)


dial-peer voice 2101 pots <--- [** THIS DIAL-PEER WORKS FINE **]

description Toll-free number

destination-pattern 91800.......

translate-outgoing calling 2

port 0/0/0:15

forward-digits 11


dial-peer voice 2102 pots

description Toll-free number

destination-pattern 9800.......

translate-outgoing calling 2

port 0/0/0:15

forward-digits 10

[irrelevant bits snipped]

dial-peer voice 2109 pots

description Local fix line, handphone and pager

destination-pattern 9[689].......

translate-outgoing calling 2

port 0/0/0:15

forward-digits 8


translation-rule 1

Rule 1 ^6394 4

Rule 2 ^62949948 43800



translation-rule 3

Rule 1 * 9



translation-rule 2

Rule 1 ^4 6394



translation-rule 4

Rule 1 ^4.... 63943800


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sbilgi Wed, 11/12/2008 - 10:28
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Please configure "forward-digits all" or "no strip-digits". With these commands, no prefix command is necessary.

These URLs might help:

Configuring Call Transfer and Forwarding:

Configuring Dialing Plans:

Dial Peer Features and Configuration:

allan.thomas Wed, 11/12/2008 - 13:03
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Hi Luke, I have noticed that you logged this post a few days ago, were you able to get to the bottom of it?

Although there will be two possible pattern matches for that 800 number, the outgoing call-leg should use dial-peer 2102, simply because it is longest match.

Can you enable 'debug voice ccapi all' and post the results from a test call.

Can you also post a show voice dial-peer summary.




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