mikram Fri, 11/07/2008 - 03:03
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  • Bronze, 100 points or more

Hi Carlos,


Make sure Agents are part of team. Do you see them as part of supervisor team when you run Desktop administrator. It should list you all the teams and superivsors along with agents.


Could you pls post snapshot from Administrator desktop showing team, supervisor and agents.



cheers

Ikram


c-pinilla Fri, 11/07/2008 - 03:09
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See the attached file in the 1st post.


Thanks,

Carlos

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