how to create a Global Contacts in our CM or Voice Gateway

Unanswered Question
Nov 7th, 2008
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we have a UCM6.1.2 and a H.323 voice gateway

we get many calls from different vendors and so on

i want to some how assign a contact or a name to the calls that come in often

for example

if we get 100 calls from 973-333-3333 i want that number to show up and also the customer's name for example Customer XYZ

can i do this any where?

is it possible?

any help will be appreciated.



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irisrios Thu, 11/13/2008 - 08:54
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You can configure Caller ID which is an analog service offered by a central office, which supplies calling party information to subscribers.

Caller ID Name Delivery Issues on Cisco IOS Gateways:

Caller ID:


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