we have a UCM6.1.2 and a H.323 voice gateway
we get many calls from different vendors and so on
i want to some how assign a contact or a name to the calls that come in often
if we get 100 calls from 973-333-3333 i want that number to show up and also the customer's name for example Customer XYZ
can i do this any where?
is it possible?
any help will be appreciated.