Inventory Collection Failed on Cisco 3550 Switches with LMS 2.6

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Nov 7th, 2008
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I got inventory collection issue with 3550 switches (msg: RICS0001:Internal Error,unable to process the collected data to the device).


I have LMS 2.6 with RME 4.0.6


I saw that CSCsk65355 could address this issue in LMS 2.6 RME 4.0.6.


Do you know if a patch is available ?


Thanks.


Patrice

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Joe Clarke Fri, 11/07/2008 - 09:52
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This is most likely a different bug. Please post the IC_Server.log.

elliott.fougman Wed, 11/12/2008 - 07:26
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I'm also suffering with the same symptoms and have attached the IC_Server.log if anyone can shed any light on this I would appreciate the assistance. One of the 3550 has an IP address of 10.17.109.247



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Joe Clarke Wed, 11/12/2008 - 07:49
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Please start a new thread for your issue.

Joe Clarke Thu, 11/13/2008 - 08:32
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This looks like CSCsm97530 which is fixed in RME 4.2. A patch for RME 4.0.6 is available by contacting the TAC.

ppoiron Mon, 11/17/2008 - 02:06
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Thanks for your help. I will contact the TAC for the patch.

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