I'm not having much joy with Presence 6 with CallManager 6.1 (the first time i've tried to build it!)
I built Presence according to the documentation and looking in my CUPC client I can see that everything is connected - fantastic. I can control my phone, run MPE, get to voicemail and add people using LDAP. Awesome.
However when I log in as anyone else, the following information is found in the "server health" in the CUPC client:
- Logon Server (Connected)
- Phone Configuration (TFTP): Download failed
- Presence: Failed to connect - Invalid Credentials
- Desktop Phone: Connected (Primary)
- Web Conf/Voicemail/LDAP: Connected
I have been over the individual configuration and I can see no difference between individual users! All users have a CUPC phone, which has a line, all are controllable via CTI.
I also took a look in Presence and could see that all users have a CTI gateway profile, LDAP profile and Voicemail profile (Of which there is only one of each).
Anyone care to shed a light on why this might be happening? Obviously rebooting servers and services is only getting me so far :(