Unity can't transfer to Translation pattern now

Answered Question
Nov 7th, 2008

Hi I am using ccm 4.1.3 and Unity 4.2.1.

We use to be able to call 5100(call handler) and be able to transfer to a translation pattern(used for speed dial to cell phone) and extensions.

Now only the ext can be dialed. When I dial a translation pattern, the lady says, "I did not reconize that as a valid entry."

Any help is appreicated.

Randall

I have this problem too.
0 votes
Correct Answer by Brandon Buffin about 8 years 1 month ago

Randall,

Sounds like at one time the DN for these translation patterns was associated with a Unity subscriber. By default, you can only dial DNs associated with subscribers. If you need to allow callers to dial extensions not associated with a subscriber, take a look at the following post.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc1ebec/3#selected_message

Hope this helps.

Brandon

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Correct Answer
Brandon Buffin Fri, 11/07/2008 - 10:11

Randall,

Sounds like at one time the DN for these translation patterns was associated with a Unity subscriber. By default, you can only dial DNs associated with subscribers. If you need to allow callers to dial extensions not associated with a subscriber, take a look at the following post.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc1ebec/3#selected_message

Hope this helps.

Brandon

rcrumm_2 Fri, 11/07/2008 - 11:50

Brandon,

Thank you very much!

You do better searches. :)

Randall

Alejandro Corte... Fri, 07/09/2010 - 15:31

Hello Brandon,

as Im unable to open the link that you posted is there another way that you can share me the info?

It will be very appreciated,..

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