I have a user with a 7965 device profile defined. The phone button template dictates button 1 for line, button 2 for a service URL (logout) and the rest of the buttons for BLF speed dials.
When logging into a 7965 this works fine. When logging into a 7945 all you get is the line - no log out button.
If i create a dummy phone button template that has button 1 as line and every other button as a service URL it still does not work. Ive tried assigning the logout SURL button to button 2-6 on the users device profile but it still will not display when this user logs into a 7945.
Any ideas how i can get the log out to display?
have you created a default device profile for 7945 so the phone button template shows that???
otherwise you will get only basic pre-defined config
if this helps, please rate