Cisco 1711 IOS Version

Unanswered Question
Nov 8th, 2008

Hi all,

Does anwyone know which IOS I need to install on my Cisco 1711 router so that when I type in show ver it says Cisco 1711 insteatd of Cisco IPM (MPC86). I need to ge the proper IOS because SDM is not working because of this Cisco IPM version issue

I have this problem too.
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niall-wilkins Tue, 11/11/2008 - 03:15

Cisco1711#show ver

Cisco IOS Software, C1700 Software (C1700-ADVSECURITYK9-M), Version 12.4(15)T7, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Wed 13-Aug-08 14:11 by prod_rel_team

ROM: System Bootstrap, Version 12.2(7r)XM4, RELEASE SOFTWARE (fc1)

Cisco1711 uptime is 1 day, 20 hours, 30 minutes

System returned to ROM by reload

System image file is "flash:c1700-advsecurityk9-mz.124-15.T7.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

[email protected].

Cisco IPM (MPC862P) processor (revision 0x101) with 115885K/15187K bytes of memory.

Processor board ID FOC08078M0Q (1743016855), with hardware revision 0000

MPC862P processor: part number 7, mask 0

1 Ethernet interface

5 FastEthernet interfaces

32K bytes of NVRAM.

32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

Edison Ortiz Tue, 11/11/2008 - 06:12

Niall,

After some research, it seems the problem is seen when the router has a faulty hardware component. Can you provide the show diag output?

Thanks.

__

Edison.

Edison Ortiz Tue, 11/11/2008 - 06:15

BTW, if you aren't using a feature that only is available in the T train, I recommend staying away from it.

You should try the mainline train, IOS release c1700-advsecurityk9-mz.124-21a.bin

HTH,

__

Edison.

niall-wilkins Wed, 11/12/2008 - 17:41

Cisco1711#show diag

Slot 0:

Unknown Port adapter, 5 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.1

PCB Serial Number : FOC08078M0Q

Part Number : 73-8969-01

Board Revision : B0

Fab Version : 04

Product (FRU) Number : Unknown

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 04 48 41 01 01 C1 8B 46 4F 43 30 38 30

0x10: 37 38 4D 30 51 82 49 23 09 01 42 42 30 02 04 FF

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC/VIC Slot 0:

4 Port FE Switch

Daughter card-Version 4 TLV Cookie Format

Hardware Revision : 1.0

Part Number : 73-8958-01

Board Revision : C0

Deviation Number : 0-0

Fab Version : 01

PCB Serial Number : FOC082520KQ

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Top Assy. Part Number : 800-24817-01

Connector Type : 01

Base MAC Address : 0012.0087.a7ac

MAC Address block size : 20

Product (FRU) Number : WIC-4ESW

CLEI Code : IPMED00BRA

Edison Ortiz Wed, 11/12/2008 - 18:34

Slot 0:

Unknown Port adapter, 5 ports

This can be the root of the problem. What's on that slot?

Can you try installing the mainline IOS version I recommended?

__

Edison.

niall-wilkins Thu, 11/13/2008 - 05:38

I have installed the recommended version here is the output:

Cisco_1711#show ver

Cisco IOS Software, C1700 Software (C1700-ADVSECURITYK9-M), Version 12.4(21a), RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Mon 29-Sep-08 13:38 by prod_rel_team

ROM: System Bootstrap, Version 12.2(7r)XM4, RELEASE SOFTWARE (fc1)

Cisco_1711 uptime is 9 hours, 54 minutes

System returned to ROM by reload

System image file is "flash:c1700-advsecurityk9-mz.124-21a.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

[email protected].

Cisco IPM (MPC862P) processor (revision 0x101) with 114688K/16384K bytes of memory.

Processor board ID FOC08078M0Q (1743016855), with hardware revision 0000

MPC862P processor: part number 7, mask 0

1 Ethernet interface

5 FastEthernet interfaces

32K bytes of NVRAM.

32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

Cisco_1711#show diag

Slot 0:

Unknown Port adapter, 5 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.1

PCB Serial Number : FOC08078M0Q

Part Number : 73-8969-01

Board Revision : B0

Fab Version : 04

Product (FRU) Number : Unknown

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 04 48 41 01 01 C1 8B 46 4F 43 30 38 30

0x10: 37 38 4D 30 51 82 49 23 09 01 42 42 30 02 04 FF

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC/VIC Slot 0:

4 Port FE Switch

Daughter card-Version 4 TLV Cookie Format

Hardware Revision : 1.0

Part Number : 73-8958-01

Board Revision : C0

Deviation Number : 0-0

Fab Version : 01

PCB Serial Number : FOC082520KQ

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Top Assy. Part Number : 800-24817-01

Connector Type : 01

Base MAC Address : 0012.0087.a7ac

MAC Address block size : 20

Product (FRU) Number : WIC-4ESW

CLEI Code : IPMED00BRA

Edison Ortiz Thu, 11/13/2008 - 06:43

My research indicates this is causing the problem:

Cisco_1711#show diag

Slot 0:

Unknown Port adapter, 5 ports

Since the device is a fixed model, not modular, you would need to replace the unit. It's an EOL product and I assume it's not under Cisco warranty. If the name issue is that important to you, I recommend upgrading the hardware to a 1800 model.

HTH,

__

Edison.

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