11-09-2008 01:14 AM - edited 03-18-2019 09:57 PM
I tried to let CME phnoe to hear M/C MOH from HQ phone but i heared silence
WHY?
I configured M/C audio source with enable M/C
MOH server support M/C
MRG support M/C
Put audio file & MRG to HQ phone.
enable " ip multicast-routing" & "ip pim dense-mode" along the path.
Anything I should make else??
11-09-2008 02:01 PM
With CME it is not necessary to stream or Multicast the audio-source across the WAN. You should provision MMoH from the flash on gateway, this will preserve you bandwidth, especially when you are using FR. It does not require ip multicast-routing to be configured.
There is a music-on-hold.au file located in the appropriate CME archive file which you would have extracted onto the gateway. Check your flash for this file, if not open the archive and tftp it onto the flash.
Under the telephony-service you will only need to add the following commands:-
Telephony-service
moh music-on-hold.au
multicast moh
portThe multicast command simply identifies the base address and port for the MMoH, and the route stipluates which ipaddress/interface MoH will be forwarded through. This should be the fastethernet i/f or sub-if for your voice-vlan.
HTH
Allan.
11-09-2008 10:01 PM
Thx for reply,
I think you talk about SRST case with typical conf. like CCM.But in CME I think the case is different.
I think CME is an independant system not like SRST.
Also I tried your suggestion but with no luck.
Correct me if I wrong.
11-10-2008 01:03 AM
Hi Ahmed, can you please clarify your how you have deployed the IP Phones at the remote office.
As you have quite rightly stated CME is an independant system, therefore there should be no dependencies on CUCM.
However, you mentioned that you have configured MRG and enabled Multicast on the audio-source. This will only work if the IP Phones at the remote office are registered to CUCM and have the appropriate MRGL defined and the Media-stream service is activated and running.
With CME the IP Phones at the remote office should be registered to the CME gateway and not CUCM.
Please can you post the configuration of your gateway.
Thanks
Allan
11-10-2008 01:16 AM
11-10-2008 02:08 AM
Hy Ahmed,
what is your CuCM config.
Our MRG is the First MOH server included.
MOH Server Configuration (CuCM)
This runs on the following
IP:239.1.1.1
Base Multicast Port Number: 16384
and runs the Files SampleAudioSource.wav with 2 max Hops
So our Branch config is like this
moh SampleAudioSource.ALAW.wav
multicast moh 239.1.1.1 port 16384 route Fastethernet Loopback
Because our H323 Interface is bounded on the Loopback
11-30-2008 02:40 AM
can u add the folliwng command
in global config mode
ccm-manager music-on-hold
also make sure that the multicast address same to ur cucm of moh server
by the way if u have a switch in ur LAN and the switch do the intervaln routing make sure that switch support multicasting
good luck
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide