Average Speed of Answer in execl

Unanswered Question

I have aproblem when export the call type 21 half hour report to excel, when i tried to take the average for the ASA in the excel it is not the same as the web view report, although Iwhen I divide the total answer wait time/calls handled it gives the same data as the web view reports, so why it is not the same with the exported report to excel, please advice?

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