7921 IpPhoneStatus xml not working

Unanswered Question
Nov 9th, 2008
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Anyone get the IPPhoneStatus xml to display on a 7921 running firmware 1.2.1?


I can get the image to pop up on 7961's and 41's. I don't have a 71 to test with right now. Since the 7921 is a color display figured I would try ipphonestatus file without success. When I try to push this xml via JTAPI I see the 7921 with a message "Connecting to server" at the bottom. This is true for both the ipphonestatus and the ipphonestatusfile xml's. I can browse to the png file on my IIS server with IE using the HTTP.



I have tried both Ipphonestatusfile and ipphonestatus with the following xml



<CiscoIPPhoneStatusFile>

<Text>Image</Text>

<LocationX>-1</LocationX>

<LocationY>-1</LocationY>

<URL>http://10.248.140.250/img.png</URL>

</CiscoIPPhoneStatusFile>


and



<CiscoIPPhoneStatus>

<Text>Image</Text>

<LocationX>-1</LocationX>

<LocationY>-1</LocationY>

<Width>34</Width>

<Height>17</Height>

<Depth>2</Depth>

<Data>0000000000000000000000000000000000F0FFFFFFFFFFFF3F00030000000055550230000000003000280003000000000380023000000000F0BA2A000300000000000002300080AA2A0000200003004040000000023000A0AAAA0000200003000000000000023000B0AAAA02002000ABAAAAAAAAAAAA030000000000000000000000000000000000000000000000000000</Data>

</CiscoIPPhoneStatus>

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stephan.steiner Mon, 11/10/2008 - 01:59
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CiscoIPPhoneStatus is not supported on the 7921.


You should check if your 7921 can really access the image (e.g. by sniffing traffic on the webserver and checking if you get the appropriate GET request from the 7921 phone).. the message you get seems to suggest it cannot


Also, the image size may have something to do with it.. but since the documentation lacks values for the 792x series, you can only ask Cisco. The new developer forum (developer.cisco.com) is frequented by the developer support engineers from Cisco though so asking there might yield an answer even if you don't have a developer support contract.

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