Creating zone prefix fail with GK contains active E164 registrations.

eshih · ‎11-10-2008

There are three kinds of devices register to gatekeeper, one is Cisco router with voice interface(R003V), one is Cisco router running CME(R071V) and and the other is CCM. I want to add a new Cisco voice gateway with zone prefix 3086* but fail. I got the following message:

"Zone GK1 contains active E164 registrations. Zone prefix creation not allowed at this time."

In the output of "show gatekeeper endpoint", I find there are many E.164-ID under R071V. I suspect these E.164-ID causes the failure of greating zone prefix. Please help to show me why and how to create the new zone preofix in GK ? Should I remove the CME gateway first ? Appreciate !

============================================

gatekeeper

zone local GK1 abc.com.tw 10.10.10.216

zone prefix GK1 3003* gw-priority 10 R002V

zone prefix GK1 3065* gw-priority 10 CCM1

zone prefix GK1 3084* gw-priority 10 R084V

gw-type-prefix 812#* default-technology

RGK#sh gatekeeper endpoints

GATEKEEPER ENDPOINT REGISTRATION

================================

CallSignalAddr Port RASSignalAddr Port Zone Name Type Flags

...

10.250.3.22 1720 10.250.3.22 49972 GK1 VOIP-GW

H323-ID: R003V

Voice Capacity Max.= Avail.= Current.= 0

10.250.84.22 1720 10.250.84.22 61526 GK1 VOIP-GW

E164-ID: 308410

E164-ID: 308411

E164-ID: 308412

H323-ID: R084V

Voice Capacity Max.= Avail.= Current.= 0

...

RGK(config)#gatekeeper

RGK(config-gk)#zone prefix GK1 3086* gw-priority 10 R086V

Zone GK1 contains active E164 registrations. Zone prefix creation not allowed at this time.

Brandon Buffin · ‎11-10-2008

As the error states, you cannot create zone prefixes with active e.164 registrations. On the CCME, you will need to add "no-reg both" to your ephone-dns, such as:

ephone-dn 1 dual-line

number 1111 no-reg both

This will tell CME not to register these numbers with the GK. You will also need to do this with any hunt lists. From previous experience, you may need to restart the CME box, for the change to take effect.

Hope this helps. If so, please rate the post.

Brandon