Displaying company name on IP Phone

Unanswered Question
Nov 10th, 2008

On 7940 IP Phone, there is black strip on the top that displays time, date and ext no. I want to display our company name on that strip. Does anyone know how to do that?

I have this problem too.
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rob.huffman Mon, 11/10/2008 - 06:34

Hi Abhijit,

This is available in CME only, not CCM at this point in time. This would be on the "lower" banner location;

Have you looked into using this CME Feature?

System Message Display

The System Message Display feature allows you to specify a custom text or display message to appear in the lower part of the display window on display-capable IP phones. If you do not set a custom text or display message, the default message "Cisco Unified CME" is displayed.

When you specify a text message, the number of characters that can be displayed is not fixed because IP phones typically use a proportional (as opposed to fixed-width) font. There is room for approximately 30 alphanumeric characters.

The display message is refreshed with a new message after one of the following events occurs:

Busy phone goes back on-hook.

Idle phone receives a keepalive message.

Phone is restarted.

The file-display feature allows you to specify a file to display on display-capable IP phones when they are not in use. You can use this feature to provide the phone display with a system message that is refreshed at configurable intervals, similar to the way that the text message feature provides a message.

The difference between the two is that the system text message feature displays a single line of text at the bottom of the phone display, whereas the ***system display message feature can use the entire display area and contain graphic images.

SCCP: Modifying System Message Display

To modify the system message display on phone screen, perform the following steps.


1. enable

2. configure terminal

3. telephony-service

4. system message text-message

5. url idle url idle-timeout seconds

6. end

System File Display: Example

The following example specifies that a file called logo.htm should be displayed on IP phones when they are not in use:


url idle http://www.abcwrecking.com/public/logo.htm idle-timeout 35

From this good CME doc;


Hope this helps!


cjbaker Tue, 01/27/2009 - 19:53

Just use the "description " command for the main ephone-dn on the phone. So if you have:

ephone-dn 1

description XYZ Company

number 3000

ephone 1

mac-address 0000.0000.0000

button 1:1

The phone should display on the top black bar of the phone:

" XYZ Company"


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