voice recording ?

Unanswered Question
Nov 11th, 2008

Is anybody aware of voice recording software/application ? For example if somebody calls an extension the conversation needs to be recorded for legal/other purposes.

I have this problem too.
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Brandon Buffin Tue, 11/11/2008 - 10:59

If you're using Unity or Unity Express, there is a free feature called Live Record.

Unity

http://ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm

Unity Express

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/administration/guide/voicemail/12advVM.html#wp1025665

There are also third party applications available for call recording.

Hope this helps.

Brandon

gmcleveney_2 Tue, 11/11/2008 - 11:49

Thanks,

Any third party vendors for recording application that you know of?

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