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missing transfer button

saylorl
Level 1
Level 1

Users are complaining that the transfer button is not always active when they are on a call. It is an intermittent issue. What can I check?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

If this is for calls over a GW or a trunk look for MTP errors in app log.

make sure you have enough MTP resources.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate