Intercom feature with attendant console on Call Manager 7

Unanswered Question
Nov 11th, 2008

Hello everyone. In CM6.x you could not make an intercom call from a phone that is associated with attendant console. This is absolutely stupid since your receptionist is going to be the person that innitiates most of the intercom based calls. I am hoping that Call Manager 7 fixed this issue, but I can't find anything either way. Does anyone have info on this?

I have this problem too.
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Jaime Valencia Tue, 11/11/2008 - 13:32

yes, info is already in config guides but you're not going to like the answer

Cisco Unified Communications Manager Features and Services Guide, Release 7.0(1)

Cisco Unified Communications Manager Attendant Console

•The Cisco Unified Communications Manager Attendant Console does not support the intercom feature. The attendant console GUI shows intercom and other lines, but does not display the hunt group member line when the intercom feature is configured on a phone that is a member of a hunt group.

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