Problem with authentication between phone and CCM

Unanswered Question
Nov 12th, 2008


I'm tring to log in to phone with http://PHONE-IP-ADDRESS/CGI/Screenshot

and I got this error:

<CiscoIPPhoneError Number="4" /> !!!

I have user with device association privileges, than I don't use DNS, so in my Enterprise parameters in the authentication url I use IP address instead name!!!

What to do next!????

I rebooted my UCCM several times.

Version is

Please help,



I have this problem too.
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ebreniz Tue, 11/18/2008 - 12:55

This is Authentication problems with CallManager. Try changing the authentication url in the Enterprise parameters of CCM.

instead of enter IP address of CCM server. Hope this solves your problem.


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