Is it possible to restrict the caller input for a call handler to a specific DN range, say 2200 to 2399 for one call handler, 3000 to 3199 for another? In this case, there are multiple sites that are on one CCM cluster. They were cut over from each site having a key system to the CCM cluster. Each site had the same DN range. Now each site has a different range and customers call in to the site and enter the previous extension. The call goes to a person in another site who now has the previously used DN. This is Unity 4.2.1. Each site has their own call handler on Unity. CM ver is 4.1.3. Can it be done? Thanks.
Unity has no dialing restrction functon - you can set which users/dls you can _address_ messages to with a addressing scope but this has no impact on which extensions you can dial (from either a call handler or a subscriber - they work the same). You can lock specific keys down on the user input page to not allow users to dial extensions that, say, start with a 7 or 8 but again this requires a pretty unrealistic dial partition configuration.