11-13-2008 01:08 AM
I currently see inventory collection fail on two 4510Es which have one of their modules removed because of hardware failure.
In IC-Server.log I see "ERROR,[Thread-33],com.cisco.nm.rmeng.util.logger.RMELogger,770,com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange,effect,
33,Unexpected error:com.sybase.jdbc2.jdbc.SybSQLException: ASA Error -193: Primary key for table 'PhysicalAssetData' is not unique""
This happens on both LMS3.01 and 3.1. Is this a known bug?
Will the problem disappear once the missing modules get replaced?
11-13-2008 08:04 AM
No, not to my knowledge. All similar inventory bugs should be fixed in LMS 3.1. I haven't heard of anyone else reporting this problem. Inventory problems like this are tricky to diagnose, and I don't have any 4500s with which I can test. I suggest you open a TAC service request so that this problem can be analyzed further.
11-14-2008 01:42 AM
Thanks Joe, but I don't feel lucky enough today to open another SR. ;)
Deleting and re-importing the device seems to help, though I hate to use this method.
02-03-2009 11:02 AM
Just for the record - I've opened SR 610596225 and it looks like another bug might be filed soon.
04-21-2009 05:33 AM
BugID: CSCsy89484
Title: Inventory collection of 4510E fails after remove/readd power supply
Status: Fixed (Release-Pending)
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