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Unity Unified Messaging - Caller Name wav file

TODD BERGMAN
Level 1
Level 1

Anyone know how if possible to not only display PSTN caller-id but PSTN caller-name in the Unity Unified Messaging .wav file?

Currently the CCM 6.1.2 phone system is configured for PSTN caller-id and caller-name.

Unity Version is 5.0.

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

You can do this starting with Unity 7.0. See the Release Notes below. I've been using this feature for a while and it is very nice.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/release/notes/702curelnotes.html#wp69476

Hope this helps. If so, please rate the post.

Brandon