Customer would like to have PSTN caller-id displayed on their Remote Destination Devices such as cell phones.
To elaborate we have CM6.1.2 and H323 PRI with Mobile Connect Enabled at Company ABC.
If a PSTN call from company XYZ comes into company ABC for joe user that call is also sent to a Remote Destination such as joe user's cell phone. Joe would like to see company XYZ's caller-id (Phone number)and name if possible.
How can I do this with CM?
Western Land's phone equipment needs to be able to place ABC's CO # in the "redirected number" field of the D-CH message rather than placing that info in the outbound caller id field of the D-CH message. ABC Co is not Western Land, so Western Land shouldn't be modifying their caller id to some other companies telephone number. That is what the redirected # field is for.
So....ABC calls Western Land....Western Land originates a new call that sends a Western Land caller id message along with a redirected number to the far end or termination point. The far end has to be able to handle receiving a caller id & redirected phone # message. The far end determines how they will handle the data being received. Some will just display the redirected #, some display only the caller id and some will show both as happens on my ISDN phone set....the caller id and redirected # toggle back & forth.