I am new in IPCC Enterprise and I've got some issues with CAD installation in lab environment. My sever is sprawler. After installing CAD server I tried to install CDA and got the message stating "The installation is not fully configured. See product documentation for properly configuring your system." (attached) The same result was when I tried to install CAD on agent desktop. I found nothing in CAD installation guide.
The second thing is that I can't monitor CAD service through the http://my-sprawler:8088/smc/monitor.jsp. I see my server there, its' icon crossed with red and the following message appear - Status:
[Thu Nov 13 22:04:29 MSK 2008] java.lang.Exception: SplkSnmpHandler: snmpTimeoutError. May be it's because I can't star Windows Snmp Service. I found it disabled, tried to enable and run and got the message "The SNMP Service service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for expample, the Performance Log and Alerts service."
Seeing the CAD service through this java tool is not so important for me but may it's connected with the first issue.
Can anyone tell me where to dig?