ipccx 4.5 cti port issue

Unanswered Question
Nov 13th, 2008

Seems im not the onl one with a similar problem. CRS engine seems to go into partial service as certain CTI ports oos. I reset them on CCM 5.1 and all is ok then after a while system is back in partial service. This shows itself as busy message when RP is called

I have this problem too.
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Chris Deren Thu, 11/13/2008 - 13:53

1. Ensure there is no JTAPI mismatch.

2. Are CM and UCCX servers in the same data center? Have you looked into possible network related issues?

3. What exact versions are you running?

Chris

p.horwood Thu, 11/13/2008 - 14:02

IPCC 4.5(2)

CCM 5.1.3(c)

MIVR logs show RP OOS and sometimes odd CTI ports out of service

Both servers in the same VLAN connected to the same switch

Guess I could try running the JTAI update tool

esa786_2 Mon, 11/17/2008 - 18:31

Hi Paul. Your problem solved? if so pls update.so that it will useful for many people.

regards

esa

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